Agreement to Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and LeedAB Inc. ("Company," "we," "us," or "our") governing your access to and use of the LeedAB platform, including any associated websites, applications, and services (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not access or use the Service.
Description of Service
LeedAB is an AI operations desk for physical commodity trading. The Service includes:
- An AI assistant that answers questions about your trades, documents, messages and markets
- Trade document generation and checks against contracts, letters of credit and other terms
- Market data, briefs, driver analysis and price scenarios
- Connections to email, WhatsApp and other third-party services, including drafting and sending messages you approve
- A counterparty portal for sharing shipment updates, documents and requests with the parties you invite
- Team collaboration, roles and permissions, and an audit log
Account Registration
To use the Service, you must register for an account and agree to:
- Provide accurate, current, and complete information
- Maintain the security of your login credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorised use
The Service is intended for business use. You must be at least 18 years old and, if you use the Service on behalf of a company, you confirm you are authorised to bind it to these Terms.
Early Access and Waitlist
Access to the Service may be limited while we onboard customers. Joining the waitlist does not guarantee access or a particular timeline. We may grant, delay, or decline access at our discretion.
Subscription and Payments
Paid plans are billed in advance on a monthly or annual basis. Free trials last 7 days unless we state otherwise. We may require a payment method to start a trial, and your paid subscription begins when the trial ends unless you cancel before then. Pricing may change with 30 days notice to existing subscribers. All payments are processed securely through Stripe. Subscription fees are non-refundable except as required by law or at our sole discretion.
Cancellation
You may cancel a paid subscription through your account, billing portal, or by contacting support. Cancellation stops future renewals but does not automatically refund fees already charged unless required by law or expressly stated in a written agreement.
Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws, regulations, or third-party rights
- Upload or transmit illegal, harmful, or objectionable content
- Impersonate any person or entity
- Interfere with or disrupt the Service
- Attempt unauthorised access to any part of the Service
- Transmit viruses, malware, or malicious code
- Resell or redistribute the Service without authorisation
User Content
You retain all ownership rights to content you upload or create through the Service. By uploading content, you grant us a limited, non-exclusive, royalty-free licence to use and store it solely for the purpose of providing the Service. This licence terminates when you delete your content or close your account.
AI Outputs and Human Review
The Service generates drafts, answers, recommendations, document checks, calculations, market analysis, and other outputs using AI. Outputs may be inaccurate, incomplete, or out of date, and may be similar to outputs provided to other users. You are responsible for reviewing and validating outputs before relying on them, including before presenting documents to a bank, confirming terms with a counterparty, or making a trading, hedging, credit, or payment decision.
The Service does not provide investment, trading, financial, legal, tax, or regulatory advice. Market data, briefs, and scenarios are for information only.
Actions Taken on Your Behalf
When you connect accounts or approve an action, the Service may send messages, share documents, or update counterparties on your behalf. You are responsible for the actions you or your team approve, for the permissions you grant, and for having the right to process and share the information involved.
Counterparty Portal
If you invite counterparties to the portal, you control what is shared with them and are responsible for ensuring you are permitted to share it. Counterparties who use the portal must also comply with these Terms.
Third-Party Integrations and Market Data
The Service may integrate with third-party services and use third-party market data. Your use of these integrations is subject to the respective third-party terms and privacy policies, and market data may be subject to the provider's licence restrictions. We are not responsible for the availability, accuracy, or content of third-party services or data.
Local Mode and Customer Environments
If you run LeedAB in local mode or connect it to systems you control, you are responsible for your environment, credentials, permissions, backups, compliance obligations, and any actions you authorize the Service to take in those systems.
Intellectual Property
The Service and its content are owned by LeedAB Inc. and protected by international intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Service for your personal or internal business purposes.
Service Changes and Availability
We may add, change, suspend, or discontinue features at any time. We may impose usage limits where reasonably necessary to protect the Service, other users, or our infrastructure. We are not liable for delays, outages, or unavailability caused by third-party providers, customer environments, internet failures, or events outside our reasonable control.
Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. AI-GENERATED CONTENT AND MARKET INFORMATION ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE RELIED UPON AS PROFESSIONAL ADVICE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEEDAB INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
Indemnification
You agree to defend, indemnify, and hold harmless LeedAB Inc. and its officers, directors, employees, and agents from any claims arising out of your use of the Service, violation of these Terms, or your User Content.
Termination
We may terminate or suspend your account immediately, without prior notice, for any reason including breach of these Terms. You may terminate your account at any time by contacting us.
Governing Law
These Terms are governed by the laws of the State of Delaware, United States. Disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Modifications
We may update these Terms at any time. We will notify you of material changes by posting the updated Terms and updating the effective date. Continued use of the Service constitutes acceptance.
Contact
Questions about these Terms? Email support@leedab.com.